SAN ANTONIO, Sept. 20, 2022 (GLOBE NEWSWIRE) — Rackspace Technology® (NASDAQ: RXT), a leading end-to-end multi-cloud technology solutions company, announced today that it has provided Mexico’s leading hoteliers City implements a private cloud hosting service solution development, construction and management company. Running in a VMware environment, the platform will allow Hoteles City to continue to transform its infrastructure, provide a superior guest experience, and face new business challenges in the hospitality industry.
“We have a longstanding relationship with Hoteles City, and the private cloud solutions we have developed in collaboration with their team reflect our commitment to delivering the Fanatical Experience® to our customers,” said Enrique Valladares, Latin America Chief Sales Officer at Rackspace Technology. We have been working closely together throughout the process, from analysis to implementation, to operation and optimization of the solution.”
In an industry where customer experience reigns supreme, hospitality organizations are under pressure to change their business models to meet changing customer expectations. Today’s guests demand more personalized interactions, but also need to be in control of their own experiences. In response, hotel companies are leveraging cloud technology to simplify the user journey and create memorable, customized experiences.
“Our relationship with Rackspace Technology is as close as they are members of our own team,” said Francisco Fabregat, Director of Information Technology at Hoteles City. “We don’t see them as just hosting and virtualization providers, but really strategic partners. Not only do they make sure the solution works, but they have a deep understanding of our business.”
“When guests arrive at any of our properties, we focus on doing everything possible to make the experience memorable,” added Fabregat. “We need to be able to rely on our technology so users don’t have to worry about where, how, or whether their data is safe or available.”
Rackspace Technology’s partnership with Hoteles City dates back more than seven years and has grown to include hosting, server virtualization and operations of the company’s entire technology infrastructure, leveraging private cloud hosting services in a VMware environment.
To learn more about Hoteles City’s Rackspace technology solutions, click here.
About Rackspace Technologies
Rackspace Technology is a leading end-to-end multi-cloud technology services company. We can design, build and operate our customers’ cloud environments across all major technology platforms, regardless of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies.
About City Hotel
Hoteles City is a Mexican hotel development, construction and management company. It has the broadest hotel footprint in Mexico, with operations in 30 states and 68 cities, as well as operations in Colombia, Costa Rica and Chile. Hoteles City started its international expansion in 2012 and now has more than 150 hotels and more than 17,000 rooms in four countries. Its five brands include: City Centro, City Express Suites, City Express Plus, City Express and City Express Junior.